Privacy Policy

Introduction

This Privacy Policy explains how summit-puffin.org collects, uses, stores, and protects your personal information when you interact with our website and services. We are committed to protecting your privacy and handling your data responsibly in accordance with the Australian Privacy Principles under the Privacy Act 1988.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact details when you submit inquiry forms
• Email addresses for correspondence and updates
• Project details and preferences you share during consultations
• Technical information such as IP address, browser type, and device information
• Usage data including pages visited, time spent on site, and navigation patterns

How We Use Your Information

We use the information we collect for the following purposes:

• Responding to your inquiries and providing requested services
• Scheduling consultations and managing project communications
• Improving our website functionality and user experience
• Analyzing site traffic and usage patterns to enhance our services
• Complying with legal obligations and protecting our rights

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in operating our website and conducting our business, under strict confidentiality agreements
• When required by law, court order, or governmental authority
• To protect our rights, property, or safety, or that of our users or the public
• In connection with a business transfer, merger, or acquisition, subject to continued protection under this policy

Data Storage and Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your data is stored on secure servers and is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings, though disabling cookies may affect site functionality. For more information, please review our Cookies Policy.

Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal and business requirements
• Opt out of marketing communications at any time
• Lodge a complaint with the Office of the Australian Information Commissioner if you believe your privacy rights have been violated

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: [email protected]
Address: 127 Brunswick Street, Fitzroy, VIC 3065, Melbourne, Australia